Since 2008, residential installers across the East Coast have entrusted their customers’ solar renewable energy credits (SRECs) with Sol Systems. With consistent dedication to our customers and a constant drive for improvement, there has never been a better time for residential installers to partner with us.
No Customer Service Team like the Sol SREC Service Team
Sol Systems SREC Service team has long been the golden standard of customer service in the SREC space. Sol Systems is available 9 am – 5 pm ET every weekday to field questions at any point before, during, or after your project(s) is registered. The team has Spanish-speaking staff, and Spanish-speaking customers now have expanded resources in the SREC help center. No matter the conversation, our team is knowledgeable, friendly, and honest, always ready to lend a helping hand.
Our team never stops looking for ways to improve. Our customer Dashboard is always undergoing updates based on client feedback. In addition to navigability improvements, we’ve now enabled installers to now drag and drop entire systems lists into our data base with one upload, saving hours of time for some of our installer partners. We launched our SREC Help Center this year through the Zendesk platform to provide easy avenues to simple and complex questions about SRECs and how Sol Systems interacts with them. As always, customers can still give us a call or send an email if they want a more direct or personal answer to their questions.
Team Up with Us!
We’re always looking to expand our partnerships with residential installers across the country to provide their customers with the most valuable SREC experience. We work with established installers and start-ups alike. If you’ve got SRECs, we’ve got solutions. Give us a call, an email, or sign up on the form below to get started or simply learn more.